Are you using Motorola Device Manager? It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. Have you tried putting the phone into safe mode and then connecting it to the PC? Just for grins, have you tried connecting the problem phone to a different computer? Here are the steps:

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The third option “Software installation” is grayed out, but in the “ON” position. I posted on the Motorola Forums in the forum specific to the Droid Turbo asking for help. I keep my TURBO plugged in during this time and the device manager will eventually say that “There are no updates for your device at this time Current version: You are here Home.

XDA Developers was founded by developers, for developers. Overnight two other users replied with helpful suggestions. Uninstall the device from Device Manager. Help would be greatly appriciated.


[Q]USB Drivers for Droid Turbo? | Verizon Motorola Droid Turbo

The phone is in MTP mode. By browsing this website, you consent to the use of cookies. This helped me too.

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[Q]USB Drivers for Droid Turbo?

None of them would close unless I clicked the “X” so I would have lots of clicking to do if I left the USB cable attached for very long. Let us know the results.

Am I missing something here? By akita17Junior Member on 3rd November This is how I was able to get mine to work – I hope it works for you as well. After installing the Motorola Device Manager software, I had a stable connection to my phone and could copy files to and from it.

Have you tried putting the phone into safe mode and then connecting it to the PC? The computer still cannot detect the phone.

Solved: DROID TURBO will not connect to computer via USB – Lenovo Community

Cycle as long as I had the USB cable connected. Are you using Motorola Device Manager? Still having the same issue.


Message 10 of However, the phone will show that it is charging, when plugged in. Hey Chadster, Thanks for the tip.

How to Transfer Photos or Videos From Droid Turbo to PC

WIth AutoPlay turned on, I would get popup after popup. I should mention that the phones were purchased at the same time, are carbon copies, minus thier contents, and the non-working phone recently had a factory reset.

Prior to installing the software Windows would see the new USB device and then disconnect it immediately. I was not using the device manager until now.

I suggest you try turning on USB debugging in Developer options. Then discover the deivce and immediately disconnect.